Privacy Policy
MyHustle.com (“MyHustle”, “we”, “us”, or “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use our platform. MyHustle is operated in Nigeria and complies with the Nigeria Data Protection Regulation (NDPR) and the Nigeria Data Protection Act (NDPA).
1. Information We Collect
We collect the following categories of personal data when you use MyHustle:
- Account information: Name, email address, phone number, and password
- Business information: Business name, description, category, address, operating hours, and contact details
- Photos and media: Images uploaded to business listings
- Location data: City, area, and coordinates associated with business listings
- Booking details: Appointment dates, times, service requests, and customer notes
- Usage data: Pages visited, search queries, device information, and browser type
2. How We Use Your Data
We use the information we collect for the following purposes:
- Displaying business listings in our directory for public discovery
- Facilitating bookings between customers and businesses
- Sending booking confirmations, reminders, and updates
- Verifying business ownership and authenticity
- Analysing platform usage to improve our services
- Communicating important updates about your account or our platform
- Preventing fraud and ensuring platform security
3. Legal Basis for Processing
Under the NDPR/NDPA, we process your personal data based on:
- Consent: When you create an account or submit a business listing
- Contractual necessity: To provide our directory and booking services
- Legitimate interest: To improve our platform and prevent misuse
- Legal obligation: To comply with applicable Nigerian laws
4. Data Storage and Security
Your data is stored on Supabase cloud infrastructure with industry-standard security measures, including encryption at rest and in transit. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
5. Your Rights Under NDPR/NDPA
As a data subject, you have the following rights:
- Right to access: Request a copy of the personal data we hold about you
- Right to correction: Request correction of inaccurate or incomplete data
- Right to deletion: Request deletion of your personal data, subject to legal retention requirements
- Right to withdraw consent: Withdraw your consent to data processing at any time
- Right to data portability: Receive your data in a structured, commonly used format
- Right to object: Object to processing of your data for specific purposes
To exercise any of these rights, please contact us at privacy@myhustle.com.
6. Third-Party Sharing
We share your data with the following third-party service providers, solely for the purposes described:
- Paystack: Payment processing for subscription billing and transactions
- Google Maps: Location services and map display for business listings
- Analytics providers: Aggregated usage data to improve platform performance
We do not sell your personal data to third parties. All third-party providers are bound by data processing agreements that comply with NDPR requirements.
7. Data Retention
- Active accounts: Data is retained for as long as your account remains active
- Deleted accounts: Personal data is removed within 30 days of account deletion
- Booking records: Retained for 2 years for dispute resolution and legal compliance
- Analytics data: Aggregated and anonymised data may be retained indefinitely
8. Cookies
We use cookies and similar technologies to operate our platform. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.
9. Children's Privacy
MyHustle is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a person under 18, we will take steps to delete that information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform. Your continued use of MyHustle after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer:
- Email: privacy@myhustle.com
- Platform: MyHustle.com